Medina-Molina, Cayetano, Manuel Manuel Rey-Moreno, and Benito Pérez-González. “Omnichannel Strategy for Non E-Government Users”. Gestión y Análisis de Políticas Públicas, no. 18 (November 3, 2017): 94–109. Accessed October 2, 2024. https://revistasonline.inap.es/index.php/GAPP/article/view/10463.