Digital reform and civil service: institutional capacities to face new challenges

Authors

DOI:

https://doi.org/10.24965/da.i8.11030

Keywords:

Civil service, electronic human resources management (e-HRM), human resources analytics, digital transformation, institutional capacities

Abstract

Digital transformation processes have evolved from technology-focused positions to more comprehensive change approaches. In its application to the field of human resource management, a similar progression appears, from initiatives focused on automation to those aimed at facilitating more substantive changes. The potential for change of this digital transformation is reflected both in the automation of the different personnel management subsystems and in their integration through human resources analytics. To deploy this process in public sector organizations, it is essential to have the appropriate capacities, among which are political and strategic, organizational management and analytics. The confluence makes it possible to point out the bases for the introduction of a change in the civil service model.

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Author Biography

Miquel Salvador Serna, Universidad Pompeu Fabra (España)

Profesor titular de Ciencia Política y de la Administración en el Departamento de Ciencias Políticas y Sociales de la Universitat Pompeu Fabra. Su actividad de docencia e investigación se centra en los ámbitos de organización, gestión de recursos humanos, capacidades institucionales, análisis y evaluación de políticas públicas, y en los procesos de innovación y transformación digital de las organizaciones públicas. Los resultados de su actividad de investigación y publicaciones los pueden consultar en: https://producciocientifica.upf.edu/CawDOS?id=84701d79f5a7517b&idioma=es&tipo=activ

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Published

23-12-2021

How to Cite

Salvador Serna, M. (2021). Digital reform and civil service: institutional capacities to face new challenges. Documentación Administrativa, (8), 25–42. https://doi.org/10.24965/da.i8.11030