Digital transformation of public administration: Which competences do civil workers need?

Authors

DOI:

https://doi.org/10.24965/gapp.i27.10923

Keywords:

Digital transformation, public administration, civil employees, innovation, technology

Abstract

The digital transformation of public administration and the competency profile of the public employee as a consequence of this transformation are two of the most pressing and relevant innovation issues in public administration at the moment. This article undertakes a literature review with the intention of identifying the determining factors in relation to the digital transformation process of the public administration and the public employee; together with this review, a qualitative case study is carried out through the voice of experts to deepen the definition of digital transformation. With this information, the creation of a competency framework for the employee in a digital public administration is proposed.

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Author Biographies

Fernando Trujillo Sáez, Universidad de Granada (España)

Doctor por la Universidad de Granada. I Premio Universidad de Granada-Caja Rural de Granada a la Co- municación e Innovación en Medios Digitales (Edición 2016). Codirige el Máster Propio en Promoción de la Salud y Salud Comunitaria de la EASP y la Universidad de Granada. Coordina el grupo de investigación HUM-840 «Conocimiento Abierto para la Acción Social».

David Álvarez Jiménez, Universidad de Granada (España)

Licenciado en Matemáticas (Universidad de Granada) y Experto en e-Learning (Universidad de Sevilla). Docente en Enseñanza Secundaria (Matemáticas y Tecnología), coordinador pedagógico del Programa Andaluz de Alfabetización Digital y Acreditación en TICs de la Junta de Andalucía «aulae» y Jefe del Área de Gestión del Talento y Formación en el Consorcio Fernando de los Ríos. Socio fundador de Conecta13.

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Published

24-11-2021

How to Cite

Trujillo Sáez, F., & Álvarez Jiménez, D. (2021). Digital transformation of public administration: Which competences do civil workers need?. Gestión Y Análisis De Políticas Públicas, (27), 49–67. https://doi.org/10.24965/gapp.i27.10923